SIMANTAP PUAS

The SIMANTAP PUAS is a user-friendly tool designed to gather feedback from the community regarding the services provided by PKM-Guluk Guluk in Sumenep, East Java. The app offers two modes of survey, regular mode and questionnaire mode, in accordance with the regulations set by the Ministry of Administrative Reform and Bureaucratic Reform. By storing the feedback in an online database, the app generates detailed reports on various aspects of service quality, including interval value, conversion interval value, and performance of the service unit, all contributing to the Community Satisfaction Index. Administrators have full control over the questionnaire and can address any dissatisfaction reported by customers or service users.

Features of SIMANTAP PUAS:

> Two Modes of Survey: The app offers two modes of survey - regular mode and questionnaire mode, allowing users to choose the most suitable option for their needs.

> Online Database: Feedback or responses from users are stored in an online database, ensuring that all data is securely saved and easily accessible for future reference.

> Detailed Reports: The app generates detailed reports based on the collected data, providing insights into various aspects such as Interval Value, Conversion Interval Value, Service Quality Performance, and Community Satisfaction Index.

> Likert Scale Measurement: The app utilizes a comprehensive Likert scale measurement for accurate and reliable data collection, enabling organizations to make well-informed decisions based on the results.

> Controlled Questionnaire: The app allows administrators to fully control the list of questions presented in the questionnaire mode, ensuring compliance with regulations and customization according to specific requirements.

> Report Printing: A separate application module allows users to print reports, facilitating the dissemination of information and enabling easier analysis and sharing.

Conclusion:

The availability of a report printing module makes it convenient for users to analyze and share the results. Download SIMANTAP PUAS now to improve service quality and enhance community satisfaction.