Introducing Blue Connect Mobile NC, the app that puts your health plan at your fingertips. With Blue Connect Mobile, you can securely connect to your Blue Cross NC health plan and easily access all the information you need about your benefits. Say goodbye to confusion and hello to clarity as this app provides you with clear, easy-to-understand details about your coverage. Manage costs, make better health decisions, and save time with features like simplified login, real-time claims status, and a digital version of your member ID card.
❤ Simplified login: Easily access your Blue Cross NC health plan through device-native Face Authentication™ and Fingerprint ID™, making it quick and hassle-free to log in.
❤ Digital member ID card: No more worrying about losing or forgetting your member ID card. Have it conveniently stored on your phone for easy access whenever you need it.
❤ Real-time claims status: Stay up-to-date on your claims status, so you always know where you stand. Plus, see how much you've spent towards your deductible and out-of-pocket limits.
❤ Helpful tools: Find the right healthcare provider for your needs with the provider search feature. Locate urgent care centers nearby when you need immediate medical attention. Estimate the cost of medical procedures before making a decision. And choose the best primary care physician with the PCP selection tool.
❤ Coverage and benefits summary: Get a high-level overview of your coverage and benefits, so you can make well-informed healthcare choices.
❤ Easy access to documents and support: Access important digital documents like Explanation of Benefits (EOBs), member letters, plan materials, and monthly invoices. Connect with customer support through click-to-call, in-app messaging, and Live Chat for any questions or concerns you may have.
With Blue Connect Mobile NC, you can securely manage your Blue Cross NC health plan with ease. From simplified login options and digital member ID cards to real-time claims updates and helpful tools, this app puts you in control of your healthcare. Access important documents, get support when you need it, and easily make informed decisions about your coverage and care. Don't miss out on the convenience and peace of mind this app offers - download Blue Connect Mobile today.
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Comment
Devan Vogel
Pretty slow, not as comprehensive as the website when searching for providers. Glitches and kicked me out twice in 20 minutes. But it does confirm in network facilities/Dr's. Buch easier than waiting on the 800 line
Aug 18, 2024 17:02:43
Rodney Haynes
BCBS/NC regardless of what this company says about wanting their customers to have online access to their accounts, with their limited customer service and apps like this makes me wish I had never chosen BCBS. Edit: Rather than call a perpetual phone tree or email customer service (which I currently have no response yet for a couple of days) I believe I have a work around. BUT I can assure you until BC/BS eliminates the requirement to create new sign ons for each product, problems will con'
Aug 18, 2024 02:45:07
Bryan Heath
I have had to download this app several times. I have the latest version installed. Everytime I try to log into the app I receive the following message "we are experiencing technical difficulties at this time, please try again later". Do not download the app, go online and log in.
Aug 18, 2024 00:53:04
A Google user
Well for starters i cant pay my bill with a credit card because of "technical issues" that have been going on since i downloaded this damn app so i have to use a bank draft. 2nd i cant even read my messages. It shows i have 2 messages and i cant even open them, just takes me to a blank screen.
Aug 17, 2024 21:55:00
Pam Spragins
Don't know what BCBS did in the latest update but I can't install the update. Can install other app updates just fine, just not this one. Uninstalled and now can't install at all. Way to go BCBS, you broke it! 7-2-2020 tried again to install, still says Can't install Blue Connect Mobile NC! So not fixed! Tried calling, after being in hold for 1 hour, I gave up! 7/5/2020 They finally fixed it, got the app reinstalled.
Aug 17, 2024 07:15:39
A Google user
App used to work great but now I am unable to login, even though I'm using the same username and password that logs in successfully on a browser. I've tried resetting my password, uninstalling and then reinstalling the app, hasn't dolved the problem yet.
Aug 15, 2024 21:27:28