English
The Virgin Active App is a must-have for all members seeking a seamless fitness journey. This revamped app enhances convenience and rewards for users. Easily scan to enter or exit the gym, saving time. Plan ahead by booking classes up to 8 days prior, ensuring no missed workouts. Earn points through Virgin Active Rewards for discounts and perks on membership fees. Access over 700 workout videos anytime, anywhere for engaging routines. Connect with experts including trainers, coaches, and therapists for personalized guidance. Stay informed about club hours, crowd levels, and inquiries effortlessly. Elevate your fitness journey today by downloading the Virgin Active App.
⭐️ Digital access: The app allows you to scan and enter the gym, making it convenient and hassle-free.
⭐️ Class exploration and bookings: You can easily explore and book your favorite classes up to 8 days in advance, ensuring you never miss out on your preferred workout.
⭐️ Virgin Active Rewards: Every move you make is rewarded through the app, providing you with exciting incentives and discounts.
⭐️ Workout videos: Access over 700 workout videos that you can do anytime, anywhere, ensuring you never have to miss a workout even when you can't make it to the gym.
⭐️ App Wallet and cashback: Earn cashback that can be stored in your App Wallet and used for discounts on membership fees, making it even more cost-effective.
⭐️ Expert guidance: From personal trainers to physiotherapists, the app provides access to a range of experts who can guide you on your wellness journey.
In conclusion, the Virgin Active app is a game-changer for members, offering digital access to the gym, convenient class bookings, exciting rewards, and a wide range of workout videos. With expert guidance and the ability to manage your membership, this app is your ultimate companion in achieving your fitness goals. Click to download the app now and unlock a world of fitness possibilities.
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Comment
Engela Pretorius
What a headache. First I couldn't log in since I'm a new member so how can I have a password to log in if it doesn't allow me to create one. Secondly I still couldn't log in as it kept on saying there is an internet connection problem no matter if you use wifi or data. Thirdly after I eventually logged in found that the QR code scanner isn't working as it's not linked to my card. REALLY! It's been a week of struggling with this app. Don't create an app if you don't know how to.
Jun 05, 2024 08:52:13
Nicolaas Maree
App stopped working for me. After about two weeks of being logged in, I got logged out and now I can't log back in because of a "Please check your internet and try again" error. The new app's design (and that of the older version) is not user friendly, it doesn't have an intuitive feel to it and it seems to busy. On top of that, the app's response time is also slow. Great idea to add rewards to help motivate people, unfortunately it is poorly implemented.
May 29, 2024 00:43:32
A Google user
Glitchy, slow and odd design (back button does not as is consistent within android and all other apps). **Edit: Vitality points have now reflected. Please could Virgin and Vitality give a more clear explanation on how the workouts are reflected? It's frustrating when you don't know if your goal has been made or not because you can't figure out how the system works. The email sent by Vitality is vague at best. Thanks.
May 28, 2024 07:09:53
Kerry A
App used to be ok until someone decided it needed "improving"; the result is practically unusable. Takes forever to load. Workout videos don't buffer properly, even over high speed wifi. This makes it impossible to exercise to a video because you get 4s of video then wait 15 while the next 4s loads - completely useless for the intended purpose! Class schedules for my local club no longer load. Go back to the drawing board and think about what your users want, not how much data you can scrape.
May 27, 2024 15:07:28
Monde Nomdzinwa
The App, as well as the accompanying website, hasn't worked in months. Have been a member of virginactive for years without interruption, but now the system doesn't recognize my login credentials anymore of anything. Doesn't work and can't communicate with the system anymore. If I could you have given zero stars as downloading it is the one thing works with the app.
May 26, 2024 19:45:34
A Google user
I don't know why they decided to change app. But it's really annoying that the app doesn't show classes that are fully booked anymore on the side, you now first have to click on the class and only then will the pop up screen that the online booking has been reached willl appear. Honestly I thought app updates were meant to improve customer experience but now you're just taking us two steps back, it was really fine the way it was.
May 26, 2024 09:08:02